Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Alaska
Heather Carpenter started as Acting Director of the Alaska Division of Insurance on July 16, 2025, and was named Director on Dec. 2, 2025. She joined the Division as deputy director in June 2023.
Before joining the Division, Director Carpenter served for five years as the health care policy advisor to the commissioner of the Department of Health and Social Services (DHSS). As the chief advisor on Medicaid policy, behavioral health system reform, and special projects, she focused on building relationships with stakeholders, providers, policymakers, and consumers to foster consensus and support for departmental priorities.
Director Carpenter also spent six years working in the Alaska Legislature, including two years as chief of staff to the Senate president. During that time, she developed and carried successful legislation, including a major Medicaid reform package estimated to save $400 million over six years and financing a $35 million patient housing facility at the Alaska Native Medical Center (ANMC).
Director Carpenter earned a bachelor’s degree in political science from Pennsylvania State University.
Alaska Division of Insurance
550 West 7th Avenue
Suite 1560
Anchorage, AK 99501-3567
United States
Alaska Division of Insurance
P.O. 110805
Juneau, AK 99811-0805
United States
Primary Phone Number:
Primary Fax Number:
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Department
Category
Contact
Phone
Email
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Alaska
Annual Statements/Audits/Premium Tax
Courtney Reeves
Tax Auditor (Juneau)courtney.reeves@alaska.gov
-
Alaska
Consumer Services
Shauna Nickel
Supervisor (Anchorage)Shauna.Nickel@alaska.gov
-
Alaska
Division Counsel
Jennifer Joanis
Assistant Attorney General (Anchorage)jennifer.joanis@alaska.gov
-
Alaska
Division Counsel
Kevin Higgins
Assistant Attorney General (Juneau)kevin.higgins@alaska.gov
-
Alaska
Agent Licensing
Kayla Erickson
Licensing Program Coordinator (Juneau)kayla.erickson@alaska.gov
-
Alaska
Examinations - Agent
Kayla Erickson
Licensing Program Coordinator (Juneau)kayla.erickson@alaska.gov
-
Alaska
Examinations - Market Compliance Issues
Chelsy Maller
Insurance Specialist (Juneau)chelsy.maller@alaska.gov
-
Alaska
Deposits/Trust Securities
David Phifer
Chief Financial Examiner (Anchorage)david.phifer@alaska.gov
-
Alaska
Financial Examinations
David Phifer
Chief Financial Examiner (Anchorage)david.phifer@alaska.gov
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Alaska
Merger of Companies
David Phifer
Chief Financial Examiner (Anchorage)david.phifer@alaska.gov
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Alaska
Insurer Changes - Address, Articles, Bylaws
Sonnet Reddoor
Insurance Licensing Examiner (Anchorage)sonnet.reddoor@alaska.gov
-
Alaska
Investigations
Alex Romero
Chief Investigator (Anchorage)Alex.Romero2@alaska.gov
-
Alaska
º£½ÇÂÛ̳ Liaison
Ira Blankenship
Administrative AssistantIra.Blankenship@alaska.gov
-
Alaska
Policy and Form Filing - Life & Health
Sarah Bailey
Life and Health Supervisor (Juneau)sarah.bailey@alaska.gov
-
Alaska
Health Insurance
Vacant
-
Alaska
Policy and Form Filing - Property & Casualty
Vacant
-
Alaska
Statistical Reporting
Vacant
-
Alaska
Receivership
Jeff Bethel
Insurance Financial Examiner (Anchorage)jeffery.bethel@alaska.gov
-
Alaska
Risk Retention/Purchasing Group
Jeff Bethel
Insurance Financial Examiner (Anchorage)jeffery.bethel@alaska.gov
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Alaska
Workers' Compensation
Chad Bennett
Insurance Specialist (Juneau)chad.bennett@alaska.gov
-
Alaska
Property & Casualty
Joanne Bennett
Rate/ form Specialistjoanne.bennett@alaska.gov
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